SHIPPING & RETURNS
DELIVERY DETAILS
At Patriot 76 Design, we take pride in our efficient shipping methods and careful packaging to ensure your orders arrive in perfect condition. Our shipping costs are clearly communicated at the checkout to provide full transparency to our customers. We aim to build trust and loyalty by delivering exceptional service.
At Patriot 76 Designs, we are committed to ensuring that your orders are packaged and shipped promptly, typically within 1 to 2 business days. We understand your eagerness to receive your package, and we strive to expedite the shipping process. For smaller items, we usually use USPS, which generally delivers within just a couple of days. However, please note that large custom-ordered coins may take longer to produce, typically around 4 to 6 weeks, with an additional week for shipping. We appreciate your patience and look forward to serving you!
RETURN & EXCHANGE POLICY
At our company, we prioritize your satisfaction and strive to ensure you have a positive experience with us. Our exchange and return policy is designed with you in mind. All packages we ship are insured through our chosen carrier. If you receive an item that appears damaged during shipment, please reach out to the carrier directly to file a claim. While our assistance with the claims process is limited, we will do our utmost to support you in any way we can.
Please note that our return policy states that all sales are final. However, if you receive an incorrect item that you did not order, we typically allow you to keep that item while we send you the correct one. In rare cases where we do need you to return the product, we will cover the shipping costs. Unfortunately, we do not offer exchanges for different products.
For custom coin orders, please be aware that they are considered final unless there is a discrepancy with the coin that was not present in the approved artwork (for example, if a word was spelled incorrectly on the coin despite being correct in the approved design).
Our primary goal is to ensure our customers are happy. If you encounter any issues, please don’t hesitate to reach out to us, and we will do our best to resolve the matter. Thank you for choosing us!